Concierge Companies, The Keeper Of Peace

Concierge companies first got their start long before the emergence of modern business. In medieval times, a concierge was in charge of executing justice, a very different occupation that what is expected today. As an officer of the court, he and his bailiffs would operate much like the chief of police and his deputies and detectives. This take on the role continued into the 18th century.

It wasn’t until the turn of the 19th century, around Paris in particular, that the position transformed into what it is today. Concierge companies could employ one person to monitor the comings and goings of a specific building. This person would live in a small apartment on the first floor, keeping up with residents or employees full-time. Now, however, few accommodations exist on-site for a full-time person and the career has broken off into part-time positions for door staff and receptionists.

Concierge companies still exist in every country. Their services, however, have become more acutely tune to high-class commercial or residential spaces. Viewed as an additional, luxury, amenity, this service separates the mediocre and the exceptional. A modern day concierge monitors extra apartment keys, relays information to residents or employees, handles building emergencies, enforces rules, and manages building access. All in all, they are the overseer of the building and all of its occupants.

However, concierge companies not only cover apartment buildings and office spaces. Their employees can be found in hospitals, hotels, personal residences, churches, gyms, and more! An attendant pursuing this career must have an eye for detail, exceptional interpersonal skills, cleaning and management skills, and extreme patients. Additionally, it is ideal that people in this position have calm demeanors and the ability to handle stressful situations. Quite often, multiple tenants or employees will require services simultaneously. It’s important for the attendant to be able to assess the situation, prioritize, and carry out all services efficiently.

There is no formal training for pursuing this career. There are necessary qualifications and background checks, but the skills required to be successful as a concierge are developed through previous experiences. The job comes with many benefits, however! Although the hours do not conform to your average 9 to 5 job, front desk attendants are often thrust into interesting experiences. The work schedule is ideal for those with other jobs or hobbies and activities that need to be carried out at odd hours. All in all, it’s always been an interesting position. Just think of how many books and movies were told from the perspective of the concierge!

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